Interview script

• What makes a good work day for you?

• Howdoes it[topic under consideration] work here? 

• What should the product accomplish for the business? 

• What are the different groups and roles involved in ittopic under consideration]? How do they work together? 
  
  
• What are the biggest problems and inefficiencies? 

• Tell me about other systems that work with this one. 

• What makes a good [topic under consideration] experience? 

• What things would you usually do first here? Why? 

• What frustrates you? 

• How often do you use this product? 

• What do you use it for most often? 

• Can you show me how you do that? 
         
• What things do you use before, during, or after this product?  

• Who are your customers (or users)? 

• What things do customers complain about most often? 

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